Full featured ticketing system
Helpy gives you full lifecycle tools to manage and reply to all
incoming support requests. Stay organized with groups, and a modern
interface built for productivity.
Keep track of your agents
Insights reporting shows you how well your team is meeting your SLA.
The hosted version includes detailed audit logging to keep track of everything.
Designed for Self Service Support
Helpy was designed to help customers solve problems on their own,
because the happiest customers are those who can get answers without
having to email, chat, create a ticket or talk to a bot.
Ensure your customers won't feel lost
Make sure your customers feel at home by adding your branding to
one of the included themes, or by building your own custom theme to
match your site.
Support in your customer's language
Helpy was designed with multilingual support in mind, and comes with 19 languages
out of the box, including German, French, Spanish, Portuguese, Russian and ten more.
Powerful reporting to connect positive support to conversion
Helpy comes with a built in integration with Google Analytics, giving
you unprecedented data on how your support efforts are actually driving
conversion and retention.