Helpy Pro 3.2

We are excited to announce the availability of Helpy Pro 3.2.  This release adds some great new control over authentication with SAML, with a brand new preference pane for configuring authentication.

  • Enhanced permissions:  This release adds new permissions options.
  • New Authentication panel: This adds a new authentication panel to the settings, from which you can enable or disable the built in Helpy login, access LDAP and AD support, or configure SAML
  • Web support for SAML: Previously, configuration of SAML authentication required using a file to set variables, and was restricted to self hosted installs. Both cloud hosted and self hosted Helpy Pro now have native support for SAML, and can be configured in the settings section!

    https://support.helpy.io/en/knowledgebase/40/docs/177-set-up-sso-using-saml
  • New login screen:  The system login screen has been redesigned to improve support for SAML and decouple it from the branding of the help center.

How to upgrade

Upgrades happen automatically in the Helpy hosted cloud.  You will not need to do anything.

Upgrading self hosted Helpy Pro is straightforward and can be completed by following the instructions below:

sudo apt-get update && sudo apt-get upgrade
sudo helpy run rake db:migrate
sudo helpy restart

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