Self-Hosted Helpy Pro
The most secure way to provide great support

Helpy Pro is the customer support platform engineered for companies that are serious about customer data security and control.

Designed for on-premise and private cloud instance deployments, Helpy Pro lets you avoid vendor lock-in, own your data and integrate with the tools you already use to keep your data safe.

Retain complete control over your customer support data in a way you could never achieve with a traditional SAAS

• Own your own data. With Helpy you have complete control and ownership of the database and all of your data. This means you have no vendor lock in.
• Runs with no third party dependencies, or only those that you specifically approve and enable.
• Backup and store data following policies and schedules which you define
• Updating Helpy is under your control and any downtime can be planned on a schedule that makes the most sense for your business

Helpy gives you an unprecedented ability to meet HIPAA, GDPR or other compliance obligations.

Define data storage or retention policies to meet legal, regional and industry requirements in a way thats simply not possible with traditional hosted SAAS solutions.

• Deploy Helpy to infrastructure of your choosing, including private and public cloud options like AWS, Google Cloud Platform or Microsoft Azure, or in your own data-center.
• Control network and physical security access to meet privacy and security obligations.
• Define data and log retention policies to meet legal, organizational or industry requirements
• Create fine grained roles and permissions at the software level, ensuring that employees only have access to what you give them

Helpy Pro is available as a marketplace purchase from popular cloud providers, or can be installed on your own hardware or private cloud.

Helpy Pro runs on a variety of DigitalOcean droplet types. Click below to get started:

Helpy Pro runs on a variety of AWS instance types. Click below to get started:

Helpy Pro runs on a variety of GCP Virtual Machine types. Click below to get started:

Helpy Pro runs on a variety of Azure Virtual Machine types. Click below to get started:

Helpy Pro runs on one or more VMs in your own datacenter: