No matter which scary acronym you need to comply with, on-premise Helpy can help you meet your privacy and security obligations. By keeping your customer data in-house and under your control, you’ll avoid the data privacy fears inherent with using SaaS software. You are in complete control.
Whether you are paying per seat or per month- SaaS software always includes limits. Sudden spikes in demand can result in painful spikes in cost. On premise customer support software from Helpy literally “knows no limits.” In other words, you pay to license the software once per year and can use unlimited tickets, agent seats and storage space.
First, you’ll install the open source core of Helpy onto your own hardware. We have extensive tutorials on how to do this. Next, buy a license to the Helpy Cloud on premise- which is installed by adding a couple lines of code and running the installation script.