Customer support software for organizations serious about data control.

Self-Hosted and on-premise customer support helpdesk software to give your customers a heroic experience.

Built for Efficiency

Helpy was designed from the ground up to reduce the number of agents needed to provide an amazing experience. Harness the power of automations and Carin™, the customer support bot that can answer up to 90% of Tier 1 questions autonomously.

The ticketing UI is like giving your agents an energy drink

Your staff will discover they are much much faster with the “simple yet powerful” Helpy backend. Ticketing, Knowledge base, and AI chat are all neatly integrated in way that will delight your agents.

A developers dream

Having an API is almost a given at this point, so we decided to up the ante- Helpy has 3 to ensure your team can build any type of integration imaginable. Learn more about the APIs

Speaks your language, from the Cloud or your server on-premise

Helpy is available as a SaaS or on-premise, and is localized in 20+ languages, including English, French, German, Spanish, Portuguese, Italian, Finnish, Swedish, Russian and more.


Trusted by 1000s of organizations like

Which Helpy Pro is right for you?




Private Cloud (On Premises/Self-Hosted)

Run Helpy on popular cloud providers, or your own hardware for enhanced security and control.

Runs on private hardware
Runs in the cloud of your choice
You own the database
Keep control over your own data
No lock in
You own everything, there is no lockin
One click install
Install with a single click
Simple HA configuration
Easily create a highly available cluster
SAML, OAuth, LDAP SSO
Control access in a variety of ways

Cloud SAAS

Get up and running in seconds and leave the hosting and update hassles to us.

Turn Key
Instantly available, no IT requirements
Email preconfigured
Email is already set up for you

Join 1000s of businesses in delivering customer support in the most secure way possible.

Get Started Now
  • No credit card required
  • 14 day free trial