Meet Helpy. Revolutionary open-source helpdesk software for increased customer happiness.

Help your Customers Help themselves. Faster.

Designed for Self Service Support

Helpy was designed to help customers solve problems on their own, because the happiest customers are those who can get answers without having to email, chat, create a ticket or talk to a bot.

Reduce support costs with fewer inquiries

You'll save money (and time) thanks to a reduction in inbound tickets. When your customers do need to reach out to you, Helpy provides a world class threaded customer communication tool to assist.

Ensure your customers won't feel lost

Make sure your customers feel at home by adding your branding to one of the included themes, or by building your own custom theme to match your site.

Keep track of your agents

Insights reporting shows you how well your team is meeting your SLA. The hosted version includes detailed audit logging to keep track of everything.

Support in your customer's language

Helpy was designed with multilingual support in mind, and comes with 15 languages out of the box, including German, French, Spanish, Portuguese, Russian and ten more.

Powerful reporting to connect positive support to conversion

Helpy comes with a built in integration with Google Analytics, giving you unprecedented data on how your support efforts are actually driving conversion and retention.

"We chose Helpy for the simple interface, complete help desk (forum, docs, tickets) and open source (with paid version). The internationalisation support is probably the best feature in my case."
Juan Carlos Alonso,

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