Multi-language Support Center
Helpy was designed to help customers solve problems on their own, because the happiest customers are those who can get answers without having to email, chat, create a ticket or talk to a bot.
You'll save money (and time) thanks to a reduction in inbound tickets. When your customers do need to reach out to you, Helpy provides a world class threaded customer communication tool to assist.
Make sure your customers feel at home by adding your branding to one of the included themes, or by building your own custom theme to match your site.
Insights reporting shows you how well your team is meeting your SLA. The hosted version includes detailed audit logging to keep track of everything.
Helpy was designed with multilingual support in mind, and comes with 15 languages out of the box, including German, French, Spanish, Portuguese, Russian and ten more.
Helpy comes with a built in integration with Google Analytics, giving you unprecedented data on how your support efforts are actually driving conversion and retention.