Pricing
for every size helpdesk

Global

$199/mo.

(Billed Annually)

Local

$29/mo.

(Billed Annually)

"Helpy is awesome, the interface is super cool and it just makes you feel like answering people’s requests all day is the most interesting thing to do..."
Johann Savalle

Compare Helpy:

On Premise

Cloud

Open Source

  • Agent Seats
  • Included Tickets
  • Mobile Friendly
  • SSO
  • Email Preconfigured
  • Included Support
  • Customize Anything
  • Includes Updates
  • HIPAA Compliant
  • API
  • Unlimited
  • Unlimited
  • Unlimited
  • Depends on Plan
  • Unlimited
  • Unlimited
  • Depends

Ticketing Features

On Premise

Cloud

Open Source

  • Ticket Statuses
  • Merge/Split
  • Groups
  • Canned Replies
  • Private Notes
  • Team Management Dashboard
  • Team Audit Log
  • Custom Queues
  • Triggers
  • Auto assignment
  • Advanced Search

Reporting Features

On Premise

Cloud

Open Source

  • Performance Overview
  • Team Insights
  • Team Productivity
  • Group Overview
  • Agent Overview
  • Channel Overview
  • Tag Overview
  • Agent Activity
  • Group Activity

Helpcenter Features

On Premise

Cloud

Open Source

  • Included Themes
  • Full Text Search
  • Live Search
  • Multilingual
  • SEO Features
  • Password Protect
  • Many
  • Many
  • 3

FAQ:

Is there a free trial?

Of course!! We invite you to test it out for up to 14 days with no credit card necessary. If you need longer, feel free to contact us.

How does it work?

Hosted Helpy is a hosted Helpy instance- meaning you get all the benefits of using the software with no headaches with setup or keeping up to date.

How often do you update

Helpy is under constant community development with new features added regularly. Hosted keeps you up to date with releases and bug fixes.

How quickly will I get it?

You will have access to your Helpy almost as quickly as you can choose a subdomain. Seriously, it is almost instant.

What if I have Questions? Need support?

Helpy support is provided by community, email and phone, depending on the plan you sign up for.