Pricing
for every size helpdesk

Global

$199/mo.

(Billed Annually)

Local

$29/mo.

(Billed Annually)

"We chose Helpy for the simple interface, complete help desk (forum, docs, tickets) and open source (with paid version). The internationalisation support is probably the best feature in my case."
Juan Carlos Alonso, Skolar.io

Compare Helpy:

On Premise

Cloud

Open Source

  • Agent Seats
  • Included Tickets
  • Mobile Friendly
  • Email Preconfigured
  • Included Support
  • Customize Anything
  • Includes Updates
  • HIPAA Compliant
  • Unlimited
  • Unlimited
  • Unlimited
  • Depends on Plan
  • Unlimited
  • Unlimited
  • Depends

Ticketing Features

On Premise

Cloud

Open Source

  • Ticket Statuses
  • Merge/Split
  • Groups
  • Canned Replies
  • Private Notes
  • Team Management Dashboard
  • Team Audit Log
  • Custom Queues
  • Triggers
  • Auto assignment
  • Advanced Search

Helpcenter Features

On Premise

Cloud

Open Source

  • Included Themes
  • Full Text Search
  • Live Search
  • Multilingual
  • SEO Features
  • Many
  • Many
  • 3

FAQ:

Is there a free trial?

Of course!! We invite you to test it out for up to 14 days with no credit card necessary. If you need longer, feel free to contact us.

How does it work?

Hosted Helpy is a hosted Helpy instance- meaning you get all the benefits of using the software with no headaches with setup or keeping up to date.

How often do you update

Helpy is under constant community development with new features added regularly. Hosted keeps you up to date with releases and bug fixes.

How quickly will I get it?

You will have access to your Helpy almost as quickly as you can choose a subdomain. Seriously, it is almost instant.

What if I have Questions? Need support?

Helpy support is provided by community, email and phone, depending on the plan you sign up for.