Helpy Pro is architected and packed with features designed with security-centric organizations in mind. With careful implementation, you can achieve security levels unattainable in the shared SAAS world.
Private Cloud CLI
Interact with Helpy using a CLI to manage your servers, apply updates securely and configure the system through environment variables.
Attachment Whitelisting
Create or set a policy around which types of file attachments you will accept as attachments to customer tickets. This helps prevent the acceptance of executables for other nefarious files.
Captcha and Honeypot
All ticket creation forms can be protected with captchas and honeypots. This reduces the amount of automated spam and phishing attacks being sent to your agents.