Our January release (2.3.0) includes a number of great improvements, including:

• Addition of the new Nordic theme contributed by Seravo.com
• Bug fixes and updates to underlying dependencies and docker container
• Addition of a search to quickly and easily link to KB articles when you are replying to a customer inquiry
• Refreshed and improved UI for creating and editing Inbox Views
• Refreshed UI for creating triggers.  Triggers can now be activated and deactivated.
• Triggers can now be ordered by dragging them.