Data Laws for Global Businesses
Are you planning to start a business that will gather and sell products and services…
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Should You Use Free Tiers of Software If You Face Data Privacy Regulation?
There is no such thing as a free lunch, right? We all love cheap things,…
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How Customer Support PII Affects Your Ability to Comply with Various Regulations
The rise of data privacy and protection laws has made Personally Identifiable Information (PII) the…
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What Kinds of PII Typically End Up in Customer Support Software?
Do you want to know what the most expensive commodity is nowadays? If so, take…
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Should You Self-host Your Chat Software?
The purchase decision regarding SaaS-based or self-hosted chat software is critical for your data privacy.…
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How New Privacy Laws Affect Customer Support
Customer support is a prime target for hackers and considering that a hacker attacks every…
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Security and Privacy Requirements in the Public Utility Space
Data privacy and security are some of the hottest topics at today's business meetings. The…
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Top Blog Posts of 2020
The New Year is here! This is the time when we should make new business…
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CCPA 2.0 has passed: Meet the California Privacy Rights Act (CPRA)
It hasn’t been long since the California Consumer Privacy Act (CCPA) enforcement this year,…
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The Best Customer Support Software Features and CX Techniques for the Privacy Era
We are witnessing an incredible technological revolution that continues to reshape human lives. As Internet…
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The Key Differences Between GDPR and CCPA
The California Consumer Privacy Act (CCPA) and the European General Data Protection Regulation (GDPR) are…
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The Key CCPA Principles
The California Consumer Privacy Act (CCPA) is revolutionizing the U.S. data protection, introducing stricter…
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Why Is Customer Data Privacy Important In Your Helpdesk Software?
In this digital age, customer data has become a highly sought-after commodity. Cyber attackers can…
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Worldwide Customer Data Privacy Trends in 2020
We can say that 2020 is certainly a year of data privacy laws! A good…
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CCPA Update- The first wave of lawsuits are well underway in California
At Helpy, we have been anxious to see how enforcement and legal action surrounding the…
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