LGPD stands for “Lei Geral de Proteção de Dados” and is translated as the “General…
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In this era of modernism and technological advancement, digital commumication has become a norm rether…
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If there is one thing that all successful companies have in common, it’s an…
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It seems that these days, every second advertisement we see is telling us to upgrade,…
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Every business today can testify to the importance of integrating tech solutions with work processes.…
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There has always been a cybersecurity vs. information security question in the computer science world…
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Companies all over the world have finally realized that their customers are savvy and will…
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Although all of your workers are responsible for ensuring that your clients are satisfied, you…
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Many companies aren’t putting enough effort into improving their customer service due to the…
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Customer Service involves providing care to both new and existing customers. Customer service reps respond…
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Remote work practices have revolutionized the labour market. Nearly 25% of the US workforce has…
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Markets in the US and across the globe have entered their most saturated evolution phases.…
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Are you looking for the best closing techniques to help you close even the hardest…
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There is a popular opinion in the business world that customer service in sales is…
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The Personal Information Protection and Electronic Documents Act (PIPEDA) represents a Canadian data privacy law…
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