This year may have had more than its fair share of troubles. First and foremost,…
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The Gramm-Leach-Bliley Act (GLBA), also known as the Financial Modernization Act of 1999, is the…
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Customer service hasn’t always been a term you would hear when referring to educational…
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With the surge of new tech solutions in the education industry, it has become more…
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The California Consumer Privacy Act (CCPA) and the European General Data Protection Regulation (GDPR) are…
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Due to increasing public concern regarding the safety of individual patient data and tech evolution…
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The financial market has become saturated, bringing competition to a whole new level. Today financial…
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The California Consumer Privacy Act (CCPA) is revolutionizing the U.S. data protection, introducing stricter…
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These days, customers have the power! They are spoiled with countless choices and exposed to…
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Discover why customer support is hackers’ main target to protect your database effectively. Keep your data safe to stay competitive!…
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There has been a lot of noise regarding GDPR compliance lately. The first massive fines…
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Email and phone calls are old school customer support tools. The new generation technology has…
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It feels great having your own department that is responsible for communication with customers. The…
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The most crucial component of the formula for customer service efficiency is a fast response.…
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The customer service helpdesk industry is growing rapidly, making the purchasing decision a very hard…
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