Top 9 Ways to Attract Customers From Competitors
When it comes to attracting customers, there are certain tried and tested techniques that work…
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Why Is Strong Cybersecurity in the Support Department Critical to Business Success?
When you connect to a network, you expose yourself to the possibility of a hacker…
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U.S. Data Laws: A Comprehensive Guide to Federal and State Data Privacy Laws
The United States has various regulating privacy laws that work to ensure the safety and…
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6 Key Tips for Delivering Superb Customer Support in the Aeronautical Industry
Contrary to how things were years ago, the aeronautical industry now has widespread patronage, as…
Read moreTop 5 Customer Service Workflows To Enhance Customer Experience
The relationship between businesses and consumers is more customer-oriented than it has ever been before.…
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Private or SaaS Cloud - Which Is Better?
Cloud computing was not very popular in the past decade, but now it has become…
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Robinhood Hacking Incident
Robinhood, a popular trading app, has recently suffered from an online hacking incident that put…
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10 Ways the Pandemic Has Affected Customer Support
Overall, the pandemic’s impact on the customer support service system is quite positive. Because…
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8 Skills Every Customer Support Rockstar Must Have
Customer service or customer support is a key aspect of both B2B (business-to-business) and B2C…
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The GDPR Compliance Checklist
If you are looking to improve your GDPR compliance, reading this checklist will help you…
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Top 5 Ways to Upgrade Your Helpdesk Software
Helpdesks have significantly changed over the years and are continuously improving customer experiences. The most…
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Mexico’s Data Protection Law
Like many countries of the world, Mexico has adopted the international trend of ensuring the…
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Data Protection Impact Assessment’s Complete Explanation
Do you want to minimize data protection risks? Then you must consider adding the Data…
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How To Quickly Improve Customer Relationships
You have to build a strong customer relationship in order to increase your customer base…
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The Key Principles of Australia’s Privacy Act
The Privacy Act of Australia was finalized in 1988 and provides information about the privacy…
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