Email and phone calls are old school customer support tools. The new generation technology has…
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It feels great having your own department that is responsible for communication with customers. The…
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The most crucial component of the formula for customer service efficiency is a fast response.…
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The customer service helpdesk industry is growing rapidly, making the purchasing decision a very hard…
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To provide the best possible results, you need to have the best tools available. But…
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During the past few months, you might have felt like someone “pulled the rug out…
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According to a recent study conducted by Risk Management Security, much has changed in the…
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Being a customer service agent is not an easy occupation. Unfortunately, you are expected to…
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A new evolution phase in the labor field is at its peak. Remote work, especially…
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In this digital age, customer data has become a highly sought-after commodity. Cyber attackers can…
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We can say that 2020 is certainly a year of data privacy laws! A good…
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Wondering how to improve your bottom line? Experts estimate that U.S. companies alone record…
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Next generation technologies are revolutionizing the labor market again. We are witnessing incredible, fantastic transformations…
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A massive expansion of the global business market has increased the need for large-scale customer…
Read moreHelpy Pro 3.1 is here with a rebuilt IMAP collector and new security features…
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