What are the Consequences of Non-Compliance with Data Laws
Every business today can testify to the importance of integrating tech solutions with work processes.…
Read more
Cybersecurity vs. Information Security
There has always been a cybersecurity vs. information security question in the computer science world…
Read more
9 Heartwarming Customer Care Stories
Companies all over the world have finally realized that their customers are savvy and will…
Read more
How to Make Your Virtual Customer Service Top-Notch
Although all of your workers are responsible for ensuring that your clients are satisfied, you…
Read more
How Can a Helpdesk Improve Your Sales?
Many companies aren’t putting enough effort into improving their customer service due to the…
Read more
12 Must-Have Customer Service Skills
Customer Service involves providing care to both new and existing customers. Customer service reps respond…
Read more
Managing Remote Support Reps is Fine Until This Happens
Remote work practices have revolutionized the labour market. Nearly 25% of the US workforce has…
Read more
What do Your Customers Expect from Your Customer Service Team
Markets in the US and across the globe have entered their most saturated evolution phases.…
Read more
8 Top Sales Closing Techniques That Will Win Your Customers
Are you looking for the best closing techniques to help you close even the hardest…
Read more
How to Turn your Customer Support Stories into Sales
There is a popular opinion in the business world that customer service in sales is…
Read more
What is PIPEDA?
The Personal Information Protection and Electronic Documents Act (PIPEDA) represents a Canadian data privacy law…
Read more
Should You Use Free Tiers of Software If You Face Data Privacy Regulation?
There is no such thing as a free lunch, right? We all love cheap things,…
Read more
Top Vendors of Security and Privacy Tools in 2021
Cybersecurity is a 2021 business trend and necessity! All eyes are pointed toward new data…
Read more
The 8 Most Notorious Data Breaches in History
We are entering an era of data security! This business aspect has finally gained the…
Read more
How Customer Support PII Affects Your Ability to Comply with Various Regulations
The rise of data privacy and protection laws has made Personally Identifiable Information (PII) the…
Read more