Integrate Open API with Helpy
Accomplish the impossible with 3 powerful APIs that will change what you thought could be done with a ticketing system
The REST API lets you build integrations using a standard REST JSON interface. Easily add, respond to and close tickets programmatically.
Integrate with the entire ticket lifecycle using outbound webhooks. Choose from a number of events like “Ticket Created”, “Customer Reply” or “a rating has been received” and Helpy will post JSON to endpoints you define.
Sometimes the you just need a quick way to create tickets from another site or app. The incoming webhook is a lightweight api for doing just that.