Helpy Pro 3.2
We are excited to announce the availability of Helpy Pro 3.2. Â This release adds…
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Why is Customer Support a Target For Hackers?
Discover why customer support is hackers’ main target to protect your database effectively. Keep your data safe to stay competitive!…
Read moreHelpy Pro 3.1
Helpy Pro 3.1 is here with a rebuilt IMAP collector and new security features…
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CCPA Update- The first wave of lawsuits are well underway in California
At Helpy, we have been anxious to see how enforcement and legal action surrounding the…
Read moreHelpy Pro 3.0
We are excited to announce the availability of our largest update ever, version 3.0!…
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What Is the Definition of Customer Service Excellence
Excellent customer service is more than what you say or do for your customers. It also means giving customers a chance to make their feelings known.…
Read moreHelpy 2.8.0
Version 2.8 contains important security updates and the following new features: Whats New? NEW…
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This release fixes several edge case bugs and adds a couple new API features and…
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3 Tips on Improving Your Customer Service
One of the top ways to set yourself apart from competing companies is to offer customer service that is consistently helpful.…
Read moreHelpy 2.5.1
Version 2.5.1 includes bug and security fixes and adds an API for agent availability…
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Want to make more money? Offering great support can help
For SAAS businesses, there is now hard data that actually proves how beneficial offering great support can be, and it might just change the way businesses think of support- from a cost center to a profit center!…
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